> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rovax.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Company Settings

> Manage company registration data, logo, industry, and NPS survey settings.

Company settings centralize the institutional data that identifies your organization on the platform. This information is shared across all workspaces in the account and is used in reports, industry benchmarks, and platform communications.

## Who can edit

Only **owner** and **manager** have permission to edit company settings. Members with other roles can view some information, but cannot make changes.

## Accessing company settings

In the sidebar, click **Settings** and select the **Company** tab.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/timelyai-65a58741/images/settings-company.png" alt="Company settings screen with name, tax ID, and industry fields" />
</Frame>

## Registration data

<AccordionGroup>
  <Accordion title="Company name">
    The official name of the organization as it should appear on the platform. This name appears in exported reports and in the interface for all team members.
  </Accordion>

  <Accordion title="Tax ID (CNPJ / CPF)">
    Optional field for the company's tax registration. May be required for invoice issuance depending on the contracted plan.
  </Accordion>

  <Accordion title="Corporate email">
    The company's primary contact email. Used by the platform to send scheduled reports and account communications.
  </Accordion>

  <Accordion title="Phone">
    Company contact phone number. Optional field.
  </Accordion>

  <Accordion title="Address">
    Street, city, state, and complement. Used for billing and registration purposes.
  </Accordion>

  <Accordion title="Website">
    Company website URL. Optional field, displayed internally only.
  </Accordion>

  <Accordion title="Industry">
    Select the segment that best describes the company:

    * Health & wellness
    * Beauty
    * Education
    * Technology
    * Consulting
    * Legal
    * Financial
    * Other

    This setting is essential for the [BI Dashboard](/en/guides/analytics/bi-dashboard) benchmark. Without it, the comparison with industry averages is not displayed.
  </Accordion>

  <Accordion title="Description">
    Free text about the company. Internal field, not displayed to end customers.
  </Accordion>
</AccordionGroup>

## Saving changes

After editing the desired fields, click **Save settings** at the bottom of the form. The button is enabled only when there are pending changes relative to the original data.

<Info>
  Changes to company data are propagated immediately to all workspaces and members in the account. No additional action is required after saving.
</Info>

## NPS Survey

Timely.ai periodically collects the Net Promoter Score (NPS) from platform users to measure satisfaction and guide product development. The survey appears as a non-intrusive modal after a period of use.

<Steps>
  <Step title="How the survey appears">
    After a period of platform use (configured internally), an NPS modal opens automatically asking "On a scale of 0 to 10, how likely are you to recommend Timely.ai?"
  </Step>

  <Step title="Response">
    Select a score from 0 to 10. An optional text field appears for you to elaborate on the reason for your score.
  </Step>

  <Step title="Submit">
    Click **Submit**. The survey closes and will not reappear for a configured period (normally 90 days).
  </Step>

  <Step title="Close without answering">
    You can close the modal without answering by clicking X. The survey may reappear after a few days.
  </Step>
</Steps>

NPS is collected per user, not per company. Each member responds individually. Responses are anonymous with respect to the product — the Timely.ai team analyzes the data in aggregate.

## Company logo

Currently the company logo is configured per workspace in the service widget customization section. To update the logo that appears in platform communications, contact support.