> ## Documentation Index
> Fetch the complete documentation index at: https://docs.timelyai.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# User Profile

> Update your personal information, change your password, and manage your account security settings.

Profile settings let you personalize your personal information within the platform, update your photo, and manage your account security. Profile settings are individual — each team member has their own profile.

## Accessing profile settings

In the sidebar, click **Settings**. The **Profile** tab is the default view of the settings section.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/timelyai-65a58741/images/settings-profile.png" alt="Profile screen with name, role, and avatar photo fields" />
</Frame>

## Profile data

<AccordionGroup>
  <Accordion title="Full name">
    Your name as it appears to other team members in the members list and activity logs. It is not shown to end customers in service conversations.
  </Accordion>

  <Accordion title="Email">
    The email is the primary identifier of your account. To change the email, contact support — it cannot be edited directly in the interface for security reasons.
  </Accordion>

  <Accordion title="Phone">
    Optional field. May be used by the Timely.ai support team for contact.
  </Accordion>

  <Accordion title="Job title">
    Free text to identify your role in the company (e.g., "Customer Service Manager", "Developer"). Visible only internally to team members.
  </Accordion>

  <Accordion title="Industry">
    Select the company's industry from the available fields: health & wellness, beauty, education, technology, consulting, legal, financial, or other. This information is used to calibrate the BI Dashboard benchmark.
  </Accordion>
</AccordionGroup>

## Updating your profile photo

<Steps>
  <Step title="Click the current photo or camera icon">
    In the profile section, click the avatar area to open the file selector.
  </Step>

  <Step title="Select an image">
    Choose an image from your device. Accepted formats: JPG, PNG, and WebP. Maximum size: 5 MB.
  </Step>

  <Step title="Wait for the upload">
    The image is uploaded and processed automatically. The avatar is updated in the interface as soon as the upload finishes.
  </Step>
</Steps>

To remove the current photo without replacing it, click the trash icon that appears when hovering over the avatar.

## Saving changes

After editing the desired fields, click **Save changes** at the bottom of the form. The button is enabled only when there are differences from the original data. A confirmation toast appears when the changes are saved successfully.

## Account security

The security section is on the same settings page, below the profile data.

### Changing the password

<Steps>
  <Step title="Enter the current password">
    Type your current password in the **Current password** field to confirm your identity.
  </Step>

  <Step title="Set the new password">
    Type the new password in the **New password** field. Minimum requirements: 8 characters.
  </Step>

  <Step title="Confirm the new password">
    Repeat the new password in the **Confirm new password** field.
  </Step>

  <Step title="Save">
    Click **Change password**. The password is updated immediately and you remain logged in.
  </Step>
</Steps>

<Warning>
  After changing the password, sessions open on other devices are not automatically terminated. If you suspect unauthorized access, change the password and contact support.
</Warning>

## Notifications

Notification preferences are in the **Notifications** tab within Settings. You can configure:

* Alerts for new conversations assigned to you
* Daily email summaries
* BI Dashboard budget alerts (when applicable to your role)

Notifications are individual — each member configures their own preferences independently.