> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rovax.io/llms.txt
> Use this file to discover all available pages before exploring further.

# First 10 minutes in the product

> From zero to your first conversation: create your account, configure an agent, and test it in real time

No API, no code. We'll configure everything through the dashboard and have an agent responding in under 10 minutes.

<Steps>
  <Step title="Create your account">
    Go to [app.timelyai.com.br](https://app.timelyai.com.br) and click **Create account**. Fill in your name, email, and password.

    <Tip>
      Use your corporate email from the start. It will appear in notifications and in communications with the support team.
    </Tip>
  </Step>

  <Step title="Confirm your email">
    You will receive a confirmation email with a link within 2 minutes. Click the link to activate your account.

    <Note>
      Can't find it? Check your spam folder or request a resend on the login screen by clicking **Resend confirmation**.
    </Note>
  </Step>

  <Step title="Set up your company and workspace">
    On first access, the onboarding wizard asks for:

    * **Company name** — appears in the dashboard and in reports
    * **Segment** — helps pre-configure relevant templates
    * **Workspace name** — use something descriptive like "Support" or "Sales"

    You can create additional workspaces later under **Settings → Workspaces**. Each workspace has isolated agents, channels, and conversations.
  </Step>

  <Step title="Create your first agent">
    Navigate to **Agents → New agent**. The wizard takes about 5 minutes:

    1. **Name and avatar** — how the agent will introduce itself to customers
    2. **LLM model** — we recommend `gpt-4o-mini` to start (great cost-to-performance ratio)
    3. **Personality and instructions** — the visual editor suggests templates by segment
    4. **Tone of voice** — formal, casual, technical, friendly

    <Tip>
      Don't worry about writing the perfect prompt right now. You can adjust it at any time, and the version history saves every change.
    </Tip>
  </Step>

  <Step title="Train the agent with a document">
    Inside the agent, go to the **Training → Add content** tab.

    You can add:

    * Document (PDF, DOCX, TXT — up to 20 MB)
    * Free text (paste directly)
    * Website URL (Timely indexes the content automatically)
    * Questions and answers (manual Q\&A)

    To get started quickly, paste a short text describing your product or service. The agent will immediately start using that content in its responses.

    <Info>
      RAG processing happens in the background. Large documents may take up to 2 minutes to become available.
    </Info>
  </Step>

  <Step title="Connect a channel">
    Go to **Channels → Add channel**. The **Web widget** is the fastest option for testing:

    1. Select **Widget**
    2. Choose the agent you just created
    3. Customize the color, greeting, and position
    4. Copy the generated JavaScript snippet

    ```html theme={null}
    <!-- Paste before </body> on your site -->
    <script>
      window.TimelyConfig = { widgetId: "YOUR_WIDGET_ID" };
    </script>
    <script src="https://cdn.timelyai.com.br/widget.js" defer></script>
    ```

    For WhatsApp or Instagram, the connection flow is under **Channels → WhatsApp / Instagram** and uses Meta's Embedded Signup.
  </Step>

  <Step title="Open the test chat and start chatting">
    Without publishing anything, go to **Agents → \[your agent] → Test Chat**.

    The test chat simulates a real conversation with the agent, including the tools and knowledge base you configured. Send a question about the content you trained the agent on — it should respond based on the document.

    <Tip>
      Try asking something that is not in the document to see how the agent handles knowledge gaps. Adjust the prompt accordingly.
    </Tip>
  </Step>
</Steps>

## What to explore next

<CardGroup cols={2}>
  <Card title="Advanced agent settings" href="/en/guides/agents/settings/prompt">
    Tools, human handoff, and conditional prompts.
  </Card>

  <Card title="Connect official WhatsApp" href="/en/guides/channels/types/whatsapp-waba">
    WABA with support for approved templates and higher send volumes.
  </Card>

  <Card title="Connect a Knowledge Base" href="/en/guides/knowledge/linking-agent">
    Advanced RAG, automatic re-indexing, and relevance control.
  </Card>

  <Card title="Invite your team" href="/en/guides/team/members">
    Add attendants, define roles, and configure automatic handoff.
  </Card>
</CardGroup>

<Note>
  Want to integrate via API? See the [API Quickstart](/en/start/quickstart-api) to make your first call in 5 minutes.
</Note>