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Concept

Custom Fields let you add extra fields to contact profiles in the Timely.ai CRM, beyond the default fields like name, email, and phone. They are useful when you need to store business-specific information — order number, subscribed plan, customer segment, last purchase date, tax ID, company name, and so on. Fields are defined at the workspace level and apply to all contacts. Each field has a data type (text, number, date, boolean, select) and can be marked as required or optional. Each contact’s field values are accessed via contact.custom_fields in the Contacts API.

Available Field Types

Main Fields

Using Together with Contacts

When creating or updating a contact, pass custom field values in the custom_fields object using each field’s key:

Available Endpoints

See the left sidebar for the full list of endpoints in this group. Each endpoint has its own page with request/response schema, cURL/JS/Python examples, and an interactive playground.

Next Steps

Your first request

If you haven’t made your first call yet, start here.