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Concept

Trainings are the knowledge base that powers Timely.ai agents. While the system_prompt defines the agent’s behavior and personality, Trainings provide the factual content it uses to respond: company policies, product catalogs, frequently asked questions, support manuals, sales scripts, and any other material the agent needs to consult during a conversation. Each Training is associated with one or more agents and is indexed so the agent can perform semantic searches when it needs specific information — without loading all the content into context with every message.

Supported Content Types

You can add trainings in different formats:
  • Free text — any structured or unstructured content (Q&A, policies, instructions)
  • File — PDF, DOCX, TXT, MD uploaded via upload
  • URL — Timely crawls and indexes the page content

Lifecycle

The processing status indicates the content is being vectorized. Once it becomes ready, the agent can query it in subsequent conversations.

Main Fields

Available Endpoints

See the left sidebar for the full list of endpoints in this group. Each endpoint has its own page with request/response schema, cURL/JS/Python examples, and an interactive playground.

Next Steps

Your first request

If you haven’t made your first call yet, start here.