Temperature - Timely.ai

Temperature is a numeric value from 0.00 to 1.00 that controls the degree of variability in the agent’s responses. The lower the value, the more consistent and predictable the agent; the higher, the more creative and varied. For most customer service cases, consistency outweighs creativity. Timely.ai uses range labels to make slider selection easier (0.05 increments). OpenAI GPT-5.x models disable the slider automatically; Anthropic models with active reasoning force temperature 1.0 via the API.

Range	Behavior	Recommended use
0.00 – 0.15	Highly consistent responses, nearly identical for the same question	Technical support, scheduling, confirmations, critical FAQ
0.16 – 0.35	Slight variation in phrasing, stable content	General support, lead qualification, conversational service
0.36 – 0.60	Moderate variation, natural tone without being predictable	Relationship agents, onboarding, general use
0.61 – 1.00	Visibly different responses each interaction	Assisted copywriting, creative content, internal brainstorming

System Prompt Effort (Reasoning Level)