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The Billing section centralizes all financial and payment-related configurations of your workspace.
From here, you can define the payment responsible, manage your active billing method, and view your historical statements.
⚠️ Important:
Billing is managed per workspace — each workspace has its own subscription plan, billing cycle, and payment method.
If you manage multiple workspaces, ensure that each one has an active payment configuration.

🔹 Overview

The Billing interface displays key details about your workspace’s payment setup: If no payment method is registered, you’ll see an Add button to add one.

🔹 Adding or Updating a Payment Method

To add or update your payment method:
  1. Click Add or Change Payment Method.
  2. A secure modal will open for you to fill in your credit card information.
  3. Provide:
    • Card Number
    • Expiration Date
    • Security Code (CVC)
    • Billing Country
  4. Click Register to confirm.
Timely.ai uses a PCI-compliant payment gateway, ensuring all sensitive information is encrypted and stored securely.
💡 Tip:
You can update your card details at any time — this won’t interrupt your active plan or current billing cycle.

🔹 Payment Statements

The Statement section displays your billing history for transparency and control. If no payments have been made yet, you’ll see a “No results” message.

🔹 Workspace and Billing Relationship

Each workspace is billed independently, allowing organizations to isolate budgets and client accounts.
For example:
  • Your main workspace might use a corporate credit card.
  • Your client-specific workspace could use a different payment source or plan.
Changing the billing method in one workspace does not affect others.

🔹 Best Practices

  • Keep your payment method updated to avoid service interruptions.
  • Assign billing management to an Admin user only.
  • Download or record your Statement IDs for financial tracking.
  • If you manage multiple workspaces, ensure each one has its own valid payment setup.
  • Check your Usage section regularly to anticipate upcoming billing cycles.